Careers

Join Our Team

info@bradbury-consulting.co.uk

We are Bradbury Consulting

Since 2009, we’ve always had the values of a family business at heart.

We understand the importance of building relationships. With our clients, with our contractors and of course every person that’s part of our Bradbury Consulting family.

Working closely in collaboration with our clients to provide bespoke, cost-effective and innovative property solutions, our people are central to all aspects of our business. We wouldn’t be able to do it without them.

We’re looking for highly motivated and pro-active individuals to join our fast growing team based in our Head Office in Handforth, Cheshire. We strive for an inclusive, collaborative and enjoyable working environment.

Our current vacancies

View our current vacancies below:

Job Title: Property Manager / Help Desk Operator

Job Brief

Key Responsibilities:
• Provide first level contact to clients via telephone, email and CRM database and convey
resolutions to customer issues
• Track, route and redirect problems to correct resources
• Arrange and coordinate statutory maintenance to meet standards and daily reactive
maintenance call out works
• Liaise with both contractors and clients in relation to managing reactive maintenance
and statutory maintenance works
• Manage CRM database, log and track all jobs raised, upload all certification, paperwork
and invoices onto the system, ensuring that all information entered is concise and
accurate
• Ensure that all clients are continually kept informed of the progress of jobs, via the
CRM database and via the telephone
• Ensure all jobs are dealt with and completed in a timely manner
• Prepare Service Level Agreements for Education clients
• Prepare and report financial performance to clients on a 6 monthly basis
• Approve contractor invoices, ready for payment
• Escalate unresolved queries to next level of support
• Maintain a positive and productive relationship with clients and contractors
• File and update contact information for contractors and education clients
• Recommend procedure modifications or improvements as and when
• Attend weekly meetings with Line Manager

Requirements:
• Knowledge of rules and regulations surrounding statutory testing, preferred but not
essential
• Good working knowledge of MS Office – Word, Excel, Outlook
• Strong communication skills
• Well organised with excellent time management skills
• Utilise excellent customer services skills and exceed customer expectations
• Must have full Driving Licence
• Must have an enhanced DBS check

Reporting to:
• Line manager on a weekly basis
• Annual review with line manager
Applicants please send CV to: zabrina@bradbury-consulting.co.uk